The fastest way to contact MIPTV4K support is WhatsApp. We do not run a phone line or a ticket desk, so every question goes to the same chat, where the team replies around the clock. Save the number below and you can reach us from the sofa five minutes before kick-off.
WhatsApp contact for orders and help
Support hours and reply times
Hours: Mon-Sun, 24 hours, every day of the year, holidays and big fight nights included.
Replies: most messages get an answer in under 15 minutes. When several major games start at once, a reply can take a little longer, so send setup questions the day before if you can.
Activation: once payment is confirmed in the chat, your login usually arrives in under 15 minutes.
What to include in your message
A few details up front save a round of back-and-forth. Depending on why you are writing, add:
- For an order: the plan length and number of devices you want. The buttons on the plans and prices page fill this in for you.
- For a free trial: the device you will watch on. The trial request page has a short form.
- For a setup problem: your device, the app name and a photo or screenshot of any error. Our step-by-step setup guides may solve it first.
- For a channel question: the channel or event name and the country it broadcasts in. The sports channel guide shows which networks carry each league.
- For a refund: your username and a short description of the issue, as set out in the refund policy.
Please never post your login details in public groups or comments. Share them only inside your own chat with us.
One message with everything in it gets a faster fix than several short ones. If a stream stops mid-game, tell us the channel name, the app and whether the HD copy plays. That tells support straight away whether the issue is the feed, the app or the connection.
Resellers and rights holders
If you want to sell subscriptions under your own name, mention “reseller” in your first message, or read the reseller program page first. Copyright owners should follow the process on our DMCA page so the notice reaches the right place.