Information you give us
The trial and contact forms on this site ask for your name, your device and a message. You can also add an email address or a WhatsApp number if you want us to reply that way. We log the IP address of each submission to filter out spam.
If you order through WhatsApp, we can see the name and number on your WhatsApp profile, plus the plan you pick. Payments are processed by whichever payment provider you choose. We never store your card or bank details.
Why we use it
We use this information for a short list of tasks: setting up your account, sending your login, helping when something goes wrong, replying to your questions and letting you know before a plan runs out. Personal data is never sold, rented or traded to anyone.
Analytics and cookies
To understand which pages help visitors, the site uses analytics that respect privacy and count visits without building advertising profiles. We set no advertising cookies. Blocking analytics in your browser does not stop any part of the site from working.
How long we keep it
We hold account records for as long as your subscription runs, then for a further 12 months, so you can come back with the same login. After that they are deleted. Messages sent through the website forms are removed after 90 days.
Your choices and rights
You can ask us what data we hold about you, have it corrected, or have it erased. Send the request on WhatsApp at +212 772 096 856 or through the contact page. We respond within 30 days.
Keeping data safe
The website runs over HTTPS, and only the support team can reach stored records. Your login details are delivered inside your private WhatsApp chat. Please keep them to yourself, since anyone holding them can use your connections. The terms of service explain what happens when login details are shared publicly.
Questions about this policy: message us on WhatsApp +212 772 096 856 or use the contact page.